Our cancellation fees and refund process
Because safari travel involves advance reservations with lodges, guides, and transport providers, the following cancellation terms apply:
| Time Before Arrival | Cancellation Fee |
|---|---|
| More than 60 days | Deposit refundable minus administrative fees |
| 45–60 days | 30% cancellation fee |
| 30–44 days | 50% cancellation fee |
| 15–29 days | 75% cancellation fee |
| Less than 14 days | 100% cancellation fee (non-refundable) |
No-shows or early departures are non-refundable.
Refunds may apply in the following circumstances:
Refund Processing:
Non-refundable costs charged by third-party suppliers may be deducted from any refund amount including:
We strongly recommend purchasing comprehensive travel insurance that covers trip cancellations, medical emergencies, and unforeseen circumstances. This can protect you from significant financial loss.